WELCOME!

Enroll in XCEL Solutions Life Pre-licensing Course.

Register For Your Training Course Here

Your discount will be automatically added when you click the link above.

Download our Pre-Licensing Guide

Watch the video to learn how to create your account on XCEL Solutions account and purchase your training program.

(Double-click the video to watch full screen)

Once enrolled in your training, you have a limited amount of time to access the training. It's important to schedule your State Exam well before your XCEL Solutions training expires. This way, if you do not pass the State exam, you can come back and refresh your knowledge with the training materials.

Some states offer online testing for your exam and/or in-person testing options. Use a Google search to find your state's specific Department of Insurance exam requirements.

When you schedule your exam, text your hiring manager the exam date.

**IMPORTANT**

When you pass the exam, you'll be presented with a page showing you have passed the exam with all your pertinent details. Take a SCREENSHOT of this page and save it to your computer. You'll need to upload it to Symmetry when you start your application process.

Congratulations!

You should receive an email from your State Licensing Board indicating you have passed the exam. 

Now that you have passed your state licensing exam, it's time to text your hiring agent that you have passed so we can start Phase 2 of your onboarding process.

If You Did Not Pass The Exam!

Don't worry. You are not alone, many people take the test over in order to pass. Review your prelicensing exams in Xcel Solutions or ExamFX and schedule your state test again. You can contact us if you have specific questions.

**IMPORTANT**

When you pass your state exam, you'll be presented with a page showing you have passed the exam with all your pertinent details. Take a SCREENSHOT of this page and save it to your computer. You'll need to upload it to Symmetry when you start your application process.

You may need your fingerprints done before your license can be approved. (Not all states require fingerprints, so check with your state licensing board for verification.)

You can still start your licensing process with your state, but you'll likely need your fingerprints and potentially a background check completed before your license will be approved.

Link to NIPR to apply for your license

Typically, the third-party company you use to get your fingerprints done will also do the background check.

Upload your passing certificate during your licensing application process.

You will likely need an appointment for this; check with your state licensing website for approved fingerprint services.

Do this as soon as possible after applying for your license. Depending on your state's specific vendor, there could be a long waiting list, so jump on it right away.

You can't just go to your local police department to get your fingerprints done. Most states use contracted outside vendors to perform these services. If you don't use your state's required vendor, your fingerprints will not be valid, and you'll waste valuable time.

Talk To Us First Before Proceeding with this option.

It's important to create a new email account for all your insurance-related businesses. You can use an existing Gmail, Yahoo, etc., address, but it will look more professional if you have a domain email address.

To create your Google Workspace email address, you'll need to purchase a domain name. Review the information below on purchasing a domain name from GoDaddy.

For example: Olivia's email address is olivia@thewallsagency.com. She created this email address using Google Workspace. 

We recommend using a service like Google Workspace so you can manage all your email, calendars, etc., from one location. (Especially for connections within Switchboard which we'll discuss later)

You'll just need the "Business Starter" plan, which is approximately $7 per month per user.

Watch this YouTube video to learn how to sign up for Google Workspace and create your first email.

Purchase Your Own Domain

If you plan on using the Symmetry website option as your main website, you can either purchase your own domain name or just let Symmetry purchase it for you.

Your Symmetry website will look just like this one: The Walls Agency SFG

Except that will have your information on the site and not Olivia's.

Symmetry will charge you a monthly fee to host the website and keep all the changes updated for you.

If you plan on creating another website for recruiting purposes, you need to purchase your own domain name from a service like GoDaddy.

Watch this YouTube video on how to purchase a domain name from GoDaddy. 

Once you pass your exam, an email will be sent to you to create your SFG (Symmetry Financial Group) account and start your SFG application process.

You will not be able to complete the application process until you have completed the steps in Phase 3. However, this way, you can have your application started and only add specific items to it in Phase 3 to complete the entire application process.

**IMPORTANT**

When you pass your state exam, you'll be presented with a page showing you have passed the exam with all your pertinent details. Take a SCREENSHOT of this page and save it to your computer. You'll need to upload it to Symmetry when you start your application process.

This is part of your SFG application process. Use this link to complete the AML course. 

AML Course Training

Double-check that your state license number has been issued to you. You may receive an email or check your state license portal for your number.

You cannot purchase E&O Insurance (which is the next stage) without your state license number.

You need to purchase Errors and Omission Insurance by law. You can purchase the insurance from any carrier. Here are some options. 

Purchase From Cal Surance

Purchase From Next Insurance

Purchase From BiBerk

Once you have both of these certificates, add them to your SFG application.

You should now submit your application for final review and approval. The approval process can take 24-48 hrs.

Once your application is approved, you'll receive a "Welcome" email from Symmetry".

**IMPORTANT** Follow the instructions in the email for each step. Do the SureLC step first!

When creating your SureLC account, use Olivia Walls, olivia@thewallsagency.com in the hiring manager info section.

Here's a video walkthrough of the email. Double-click on the video to make it full screen.

Log back into OPT, after you created your account in Step 4 of the Welcome email.

Just use the Free version of OPT, you do not need the premium version.

Opt is the portal to purchase analog leads. What analog leads are will be discussed at a later date.

Log in here to OPT.

Watch the HD Quility navigating video to get a better understanding of how the tool works and the different resources.

You have to pass this training. You must pass quizzes along the way to advance to the next section.

Symmetry requires you to pass this training, and you can't skip it. Access to other tools and training cannot be accessed until you pass the training.

Log into HQ Quility here

Resource Central

I would skip to the 29:15 min mark and skip the first part of the video.

You need to sign up for this training inside your HQ Quility portal. This training is with a live person.

Switch Board

**IMPORTANT** You MUST complete the Switchboard onboarding before you can register your number.

Purchase a specific phone from the portal so it can port it to your personal phone number. The cost of the phone is only about $2 per month.

You don't want to use your personal number for outgoing calls. You need to purchase a separate business number so that it can registered with all of the mobile carriers. This way, your phone number won't be identified as spam when you make calls and SMS messages.

You can use this tool to help identify which carriers offer what policies for specific medical backgrounds.

Underwriting Cheat Sheet

This link will provide you access to all the carrier websites in one place.

SFG Quotes

This is an overview of various insurance products and offers guidance on how to navigate them. The person will emphasize the importance of bookmarking agent sites, organizing agent writing numbers, and setting up agent sites promptly. I also discuss primary products from carriers like Mutual of Omaha, Foresters, SBLI, Americo, Legal & General, and more. Additionally, I highlight the benefits and features of different products, such as term life, whole life, and final expense policies.

Watch this video to gain a better understanding of insurance products and streamline your approach as a new agent.

Product Overview

This will get you familiar with the system and using the e-app platforms as well as the OPT system.

How To Submit Your First Application

This video will explain the entire process from Lead purchase to working the lead, mock sales calls, and finally submitting the application.

This video will walk you through some underwriting tips and tricks that will help you navigate the process more effectively. It will provide examples and explain how to use certain tools and resources to ask the right questions and determine the best options for your clients.

Underwriting Basic Training

This is a simple Excel file that outlines what happens when a lead is brought into your switchboard and what you, as the agent, should do next.

Digital Leads Playbook

Similar to the Digital Leads PLaybook, this will help you understand the process for Analog Leads.

Analog Leads Playbook

You can contact Olivia via her cell phone at 951-201-8162 and ask her for an available time slot to have your goal-setting meeting.

You will use OPT to purchase your leads. This video will explain how to purchase Analog leads only.

How To Purchase Analog Leads